Terms of Service

1. Who we are and what these terms cover

TRYSA is a business-management platform for creative studios and similar businesses (clients, bookings, quotes, contracts, invoices, galleries, payments and more). It is operated by TRYSA TECHNOLOGIES LIMITED ("TRYSA", "we", "us"). By creating an account or using TRYSA you agree to these terms, our Privacy Policy and the policies linked from them. If you do not agree, do not use TRYSA.

2. Who may use TRYSA (age rule)

You must be at least 18 years old and able to enter a binding contract to create an account or to be a workspace owner or staff member. TRYSA is not for children. We do not knowingly collect personal data from anyone under 18 for their own account; if we learn we have, we will close the account and delete the data. If you are signing up for a business, you confirm you have authority to bind it.

Studios may photograph or record minors as part of their work. That content is the studio's responsibility (see section 8): the studio must hold the consent of a parent or legal guardian before uploading or sharing it.

3. Your account

• Give accurate information and keep your login details secret. You are responsible for everything done through your account and for the people you invite.
• Tell us at once at security@trysa.app if you think your account has been accessed without permission.
• One person may not use another person's account. We may require verification before restoring access.

4. Your role and our role

For your clients' and customers' information that you store in TRYSA, you decide why and how it is used and we process it on your behalf (see the Data Processing Terms). You are responsible for having a lawful basis, privacy notices and consents for that data, and for following the laws that apply to your business, including data-protection, consumer-protection, tax and advertising laws.

5. Plans, billing and tax

Paid plans, credits and add-ons are described in our Subscription Terms. Prices are shown before you pay. You are responsible for any taxes that apply to you (including VAT where relevant) and for the invoices you issue to your own clients.

6. Payments between you and your clients (TRYSA Pay)

TRYSA Pay lets your clients pay your invoices online. TRYSA is a software provider, not a bank or a licensed payment institution; card and bank payments are processed by our licensed payment partner. The TRYSA Pay Terms apply to every payment. We do not guarantee that a client will pay and we are not a party to the contract between you and your client.

7. Acceptable use

You must follow the Acceptable Use Policy and Community Guidelines. In short: no illegal content, no abuse or spam, no attacking or probing the service, and no uploading content you have no right to use.

8. Your content, client photos and licences

• You own your content. You give us a limited, non-exclusive licence to host, copy, process and display it only as needed to run TRYSA for you, including showing galleries and documents to the people you choose.
• You confirm that you have the rights, releases and consents needed for everything you upload or share, including copyright in the work, model/property releases, and consent of the people shown (and of a parent or guardian where they are under 18).
• You are responsible for choosing who can see your galleries and links. Anyone who has a link and any PIN you set can open it. Share links and PINs only with the intended person.
• If you enable face-recognition or similar features in a gallery, you must first give the people concerned a clear notice and obtain their explicit consent, because face data is sensitive personal data. See the Privacy Policy.

9. Our intellectual property

TRYSA, its software, design and brand belong to us or our licensors. These terms give you the right to use TRYSA while your account is active; they do not transfer ownership of anything to you. Feedback you give us may be used without payment or restriction.

10. Third-party services

TRYSA works with third-party services (for example hosting, email, messaging, payment and mapping/video providers). Their own terms apply to their services, and we are not responsible for outages or acts of those providers.

11. Availability and changes

We work to keep TRYSA available but do not promise it will be uninterrupted or error-free. We may change, add or remove features. If we make a change that materially harms paying customers we will give reasonable notice.

12. Suspension and termination

You can stop using TRYSA and close your workspace at any time (see Delete your account). We may suspend or end access immediately if you break these terms, put others or the service at risk, or if the law requires it, and with notice where reasonable. Sections that by their nature should survive (ownership, payment, liability, disputes) do.

13. Disclaimers

TRYSA is provided "as is" and "as available". To the extent the law allows, we do not give any warranty of merchantability, fitness for a particular purpose or non-infringement. TRYSA, including TRYSA AI, is a tool: it is not legal, tax, accounting or financial advice, and templates (such as contract or quote templates) are starting points that you must check for your own situation.

14. Limit of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential loss, or for loss of profits, revenue, data, goodwill or business opportunities. Our total liability for all claims relating to TRYSA in any 12-month period is limited to the fees you paid us in that period (or ₦50,000 if you paid nothing). Nothing in these terms limits liability that cannot be limited by law, such as for fraud or for death or personal injury caused by negligence.

15. Indemnity

You will cover reasonable losses, claims and costs (including reasonable legal fees) that we suffer because of content you upload, your instructions to us, your breach of these terms or the law, or a dispute between you and your own client or any person shown in your content.

16. Copyright complaints

If you believe content on TRYSA infringes your rights, follow the steps in our Copyright and Takedown Policy.

17. Governing law and disputes

These terms are governed by the laws of the Federal Republic of Nigeria. Please contact us first at legal@trysa.app so we can try to resolve a complaint informally. If we cannot, the courts of Lagos State, Nigeria, have jurisdiction, except that consumers keep any rights they have under mandatory law to bring a claim where they live.

18. Changes to these terms

We may update these terms. For material changes we will notify workspace owners (for example by email or in the app) before they take effect. Continuing to use TRYSA after the effective date means you accept the update.

19. General

These terms, with the policies they link to, are the whole agreement between you and us on TRYSA. If part is unenforceable the rest stays in force. Not enforcing a right is not a waiver. You may not transfer your account without our consent; we may transfer ours as part of a reorganisation or sale of the business.

20. Contact

Legal: legal@trysa.app. Support: support@trysa.app.